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  1. SUNHUB
  2. Measuring system and battery storage
  3. FAQ

FAQ

  • 📄Why isn't my Shelly (Pro) 3EM measuring power?
  • 📄How are the costs in the consumption statistics calculated?
  • 📄How do I delete a electricity meter/inverter?
  • 📄How do I get to the Light tariff?
  • 📄How can I create a device again?
  • 📄How do I add another inverter or read outer sonic?
  • 📄What happens if your server fails or my devices are offline?
  • 📄Why is my house consumption displayed with 0?
  • 📄Why do the values ​​in history differ from those of the manufacturer?
  • 📄Why don't I see all of the tiles on my "home"?
  • 📄Why do I have to enter access data or a token?
  • 📄Why do I only get new values ​​every 5 minutes?
  • 📄Supported electricity meters and inverters
  • 📄Save your data and if so, what happens with it?
  • 📄My inverter is not supported, can I still use the app?
  • 📄Can I subsequently synchronize my data?
  • 📄Can I deactivate the automatic control?
  • 📄IMSYS intelligent measuring system
  • 📄I have a Kostal system, is this supported?
  • 📄I am no longer in the balcony power plant / BKW tariff, what can I do?
  • 📄I get the error authentication failed.
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